The U.S. Department of Commerce and the U.S.
Department of State, Office of Munitions Control regulates our products.
Due to this we kindly request that you read the below paragraphs regarding
export regulations.
If you should have any questions or require additional information
regarding export regulations, please contact these agencies; they have
excellent staff members that will assist you with any of your
potential export issues:
Export of night vision equipment and optical sighting
equipment is controlled by the U.S. Department of State Office of Defense
Trade Controls, in accordance with International Traffic in Arms (ITAR),
Title 22, Code of Federal Regulations Part 120-130 and/or the Export
Administration Regulations (EAR) U.S. Department of Commerce.
It is unlawful to export, attempt to export, or otherwise transfer or
sell any hardware or technical data or furnish any service to any foreign
person, whether abroad or in the United States, for which a license or
written approval of the U.S. Government is required, without first
obtaining the required license or written approval from the Department of
the U.S. Government having jurisdiction.
It is the Resellers/End Users responsibility to request and obtain
export licenses for the export of the subject items, and to ensure that
the requirements of all applicable laws, regulations and administrative
policies are met.
Sales or transfers to entities on the List of Debarred Parties, Denied
Persons list and Embargoed Countries are strictly prohibited.
These lists can be found at the above US Government websites or at the
following links:
Other Restrictions: Restrictions on the
use of night vision with a weapon vary from state to state. You are
strongly advised to learn these laws and adhere to them. Xtremetacticals.com will not be held responsible for unlawful usage.
PHONE ORDERS
We accept orders via telephone. We accept
Discover, VISA, MasterCard, and American Express. Checks are fine, too!
Please feel free to call for assistance when planning your order. If you
have technical questions, you can contact our technical dept
directly at
1-877-697-7055. When placing you order for binoculars
or riflescopes (among other items), please make sure you have the model
number of the item(s) you are ordering and know if you will also be
ordering rings and bases (for rings and bases, please also have the
following information available: firearm make and model, caliber and
finish desired, e.g. matte, gloss or silver). Please make tracking requests by e-mail at
info@xtremetacticals.com. As a reminder, we are open
from 7:00 AM To 6:00 PM (
Pacific
Time
) Weekdays we will be open Half Day from 8:00 AM - 1:00 PM (Pacific Time) on Saturdays.
We have a huge inventory on hand and almost always can ship your
order immediately, no matter what your order includes (whether it is a
Leupold or Swarovski
rangefinder).
We do not add a surcharge for the use of a credit card as some
companies do. Such a practice violates bank policy and our idea of a fair
and straight forward deal! If you encounter a company with such a
policy, we strongly encourage you to report such instances to your
credit card company.
SALES TAX
With the exception of California residents we do not recover
sales tax for shipments to the other 49 states. For residents of
California, the prevailing Sales Tax rate for your respective county will be
recovered with your order. For California residents placing
your order on any
Wednesday,
we will pay your sales tax on orders of $899.95 or more!
That is right; any California resident can place an order via the telephone on
any Wednesday of any month for $899.95+ or more and we will pay your sales tax!
This offer is not available on discounted items, promotional items, close-out items, or items
financed for one year.
This promotion can be
terminated at any time and without notice.
MORE ABOUT XTREMETACTICALS.COM
We are committed to giving our customers a complementary balance of product
insight and affordable prices. We are therefore unique in the optics business
because we take pride in matching your optic needs with your skill level, budget,
and outdoor needs. Our technical staff has many years of outdoor experience and in-depth knowledge of our full range of products. Because of our breadth of experience we
service numerous outdoor groups, law enforcement teams, government agencies
routinely, as well as the majority of our customers: dedicated outdoor
enthusiasts!!
GOVERNMENT (LAW ENFORCEMENT & MILITARY)
We offer mid to large purchase order pricing for law enforcement, government
conservation agencies, and US military units. Feel free to ask for
our government specialist if you have questions.
SHOWROOM AND MAILING ADDRESS
For customers wishing to mail in their orders, please call to confirm price
and stock availability. Your order will be held pending receipt of payment. Our
mailing address and showroom address is below. For local customers wanting to look through premium optics such as
Leica, Zeiss, Swarovski, Schmidt & Bender, Leupold, Kahles, Lightforce; please feel free to visit
our main office & showroom.
Our showroom hours are Monday through Friday 9 AM to
5:00 PM.
Prior to visiting give us a call to make an appointment and to assure that we have your item(s) in stock. Don't forget we will pay your sale tax on orders of
$899.95 or more on orders placed on any Wednesday of the month.
XTREMETACTICALS.COM
1112 Willow Pass Court
Concord, CA 94520
Telephone Orders & Questions: 1-877-697-7055
STOCKING DEALER
We are a large authorized stocking dealer for Leica, Swarovski, Kahles,
Leupold, Nikon, Meopta, Trijicon, Schmidt & Bender, Steiner, Zeiss, Minox, Pentax, Kowa, Nightforce, etc. We therefore
stock a very large selection of optics that are ready for immediate shipment. At
last count our inventory of premium brand optics was in excess of 1,000
optics! It is our policy to offer our customers only products that carry
full USA warranties. Therefore, we do not deal in gray market goods.
NO GRAY MARKET GOODS!
It is our policy NOT to offer gray market goods of any type. This is because they typically leave the consumer with very little, if any, warranty
protection. Swarovski Optik, for example,
will ONLY warranty items
purchased from an Authorized Swarovski North America dealer.
Zeiss,
Leica, and many of the other high end optics companies have similar policies. This is
significant because if your optic breaks and
it was purchased from a gray
market dealer
, then what you have is a very
expensive paperweight. Therefore, we do not carry any gray market
goods because we want our customers to have the full warranty protection you
deserve for your premium optic investment.
SHIPPING POLICY
We ship all orders immediately!! Unless otherwise noted, all orders of over $199 and in the
lower 48 states will be shipped free of charge via UPS/FedEx ground service.
Express shipping promotions apply to the continental USA only. Delivery
times on Express shipping range from 2 to 4 business days with a substantial
portion of shipments being delivered within 2 days.
Free Shipping does not apply to Gun Safes unless otherwise stated.
SHIPPING RECORD
We have an exceptional shipping record and are proud to boast a far less than
one percent error rate for orders placed. In other words, once your order is
placed, it will get to you promptly!
Our specials typically represent substantial savings to our customers. We do
not apply additional discounts to our specials. The price for specials
listed in our catalog are limited to stock on hand. Once we are sold out
on a given special(s), prices will be changed on our site to the original
price. Enjoy the savings!
PACKAGE DEALS
Ask about our package deals on orders of four optics or more and on select
items. We do not discount our Specials.
GIFT CERTIFICATE
For the Holiday Season and beyond we will now be offering gift certificates in
the amounts of $100, $250, $500, $1,000 and any combination of these
amounts. There is a minimum purchase of $100 dollars on any gift
certificate and any remaining balance will be retained as a credit against
future purchase.
AVAILABILITY
Our policy is to stock every item we advertise. However, there are times we
can't keep up with the demand for products we carry. We'll let you know what our
stock availability is when you call and place an order.
RETURNS AND CANCELLATIONS
We guarantee 100% satisfaction with the products we carry. On
returns/exchanges we will refund the cost of the item returned less our
shipping, handling, and order processing costs. It is necessary to get an
authorization number before returning an item. It helps us keep track of your
incoming package. Returns made after 30 days will be subject to a
restocking fee. Special orders are subject to a 15% restocking fee. All return
items must be in their original condition (i.e., scopes cannot be mounted) and
include all original documentation.
Sales on exchange items are final.
PRICE MATCHING POLICY
The few instances we get them, we're happy to help with a price match.
In order for us to assist with a price match, the relevant item must be in stock
and of course the item(s) must be identical (i.e. same manufacturer's model number, description,
color,
warranty
etc). When calling for a price match, please have the advertisement or URL
address ready.
Additionally, we do not do price matches on gray market items (as well
as items from non-authorized dealers) most
gray market items are not covered under warranty by the manufacturer or have a
partial warranty, close-outs, refurbished or used goods.
Therefore we only sell and price match items with full USA warranties that are
brand new and produced currently. We do not price
match with auction sites. Price match requests
must be made at
the time you place your order
. As a reminder, no discounts,
price matches, etc. will be considered for orders qualifying for extended
financing. Please Read
Below On Free Shipping & Promotional Items
FREE SHIPPING & FREE PROMOTIONAL ITEMS
We are unique in the industry in that most of our customers' orders are
shipped free of charge and often with promotional items such as lens pens,
shooting hats, mounts, tripods, etc. These promotional goods are our
way of saying "Thank You".
In the rare instance that a lower price
is found out there, we reserve the right to factor in the cost of these
promotional items (shipping, promotional items, etc). Therefore, for a
valid price match, we must know our competitors total price which includes our
competitors shipping and handling charges and any additional charges including
but not limited to costs for
promotional items.
All promotions are limited to stock on hand.
We offer lots of
promotions.
Please note 1 year or more 0% financing options MAY not be eligible for free express
shipping. Free Shipping does not apply to Gun Safes unless otherwise stated.
*Promotions subject to change without notice.
*From time to time our programmers make a mistake.
Pleases accept our apology... if we you find one pleases bring it our attention.
WARRANTY & REPAIRS
Items requiring repair or warranty should be returned directly to the
manufacturer. Although we have a first class tech team, we do not do repairs
under warranty.
