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EXPORT INFORMATION

Export Restrictions:

The U.S. Department of Commerce and the U.S. Department of State, Office of Munitions Control regulates our products. Due to this we kindly request that you read the below paragraphs regarding export regulations.

If you should have any questions or require additional information regarding export regulations, please contact these agencies; they have excellent staff members that will assist you with any of your potential export issues:

U.S.Department of Commerce
Bureau of Industry and Security
Office of Exporter Services:
PH (202) 482-4811
Website: http://www.bis.doc.gov

U.S. Department of State
International Traffic in Arms Regulations
Office of Defense Trade Control:
PH (202) 663 2714
Website: http://www.state.gov


Export Regulations:

Export of night vision equipment and optical sighting equipment is controlled by the U.S. Department of State Office of Defense Trade Controls, in accordance with International Traffic in Arms (ITAR), Title 22, Code of Federal Regulations Part 120-130 and/or the Export Administration Regulations (EAR) U.S. Department of Commerce.

It is unlawful to export, attempt to export, or otherwise transfer or sell any hardware or technical data or furnish any service to any foreign person, whether abroad or in the United States, for which a license or written approval of the U.S. Government is required, without first obtaining the required license or written approval from the Department of the U.S. Government having jurisdiction.

It is the Resellers/End Users responsibility to request and obtain export licenses for the export of the subject items, and to ensure that the requirements of all applicable laws, regulations and administrative policies are met.

Sales or transfers to entities on the List of Debarred Parties, Denied Persons list and Embargoed Countries are strictly prohibited.

These lists can be found at the above US Government websites or at the following links:

Denied Persons list:

http://www.bis.doc.gov/dpl/Default.shtm

Unverified list:

http://www.bis.doc.gov/Enforcement/UnverifiedList/unverified_parties.html

Entity list:

http://www.bis.doc.gov/Entities/Default.htm

Specially Designated Nationals list:

http://www.treas.gov/offices/enforcement/ofac/sdn/

Nonproliferation Sanctions:

http://www.state.gov/t/isn/c15231.htm

Embargoed Countries (see part 746):

http://www.access.gpo.gov/bis/ear/ear_data.html


Diversion contrary to U.S. law is prohibited.

Other Restrictions: Restrictions on the use of night vision with a weapon vary from state to state. You are strongly advised to learn these laws and adhere to them. Xtremetacticals.com will not be held responsible for unlawful usage.

PHONE ORDERS

We accept orders via telephone. We accept Discover, VISA, MasterCard, and American Express. Checks are fine, too! Please feel free to call for assistance when planning your order. If you have technical questions, you can contact our technical dept directly at 1-877-697-7055. When placing you order for binoculars or riflescopes (among other items), please make sure you have the model number of the item(s) you are ordering and know if you will also be ordering rings and bases (for rings and bases, please also have the following information available: firearm make and model, caliber and finish desired, e.g. matte, gloss or silver). Please make tracking requests by e-mail at info@xtremetacticals.com. As a reminder, we are open from 7:00 AM To 6:00 PM (Pacific Time) Weekdays we will be open Half Day from 8:00 AM - 1:00 PM (Pacific Time) on Saturdays.

We have a huge inventory on hand and almost always can ship your order immediately, no matter what your order includes (whether it is a Leupold or Swarovski rangefinder). We do not add a surcharge for the use of a credit card as some companies do. Such a practice violates bank policy and our idea of a fair and straight forward deal! If you encounter a company with such a policy, we strongly encourage you to report such instances to your credit card company.

SALES TAX

With the exception of California residents we do not recover sales tax for shipments to the other 49 states. For residents of California, the prevailing Sales Tax rate for your respective county will be recovered with your order. For California residents placing your order on any Wednesday, we will pay your sales tax on orders of $899.95 or more! That is right; any California resident can place an order via the telephone on any Wednesday of any month for $899.95+ or more and we will pay your sales tax! This offer is not available on discounted items, promotional items, close-out items, or items financed for one year. This promotion can be terminated at any time and without notice.

MORE ABOUT XTREMETACTICALS.COM

We are committed to giving our customers a complementary balance of product insight and affordable prices. We are therefore unique in the optics business because we take pride in matching your optic needs with your skill level, budget, and outdoor needs. Our technical staff has many years of outdoor experience and in-depth knowledge of our full range of products. Because of our breadth of experience we service numerous outdoor groups, law enforcement teams, government agencies routinely, as well as the majority of our customers: dedicated outdoor enthusiasts!!

GOVERNMENT (LAW ENFORCEMENT & MILITARY)

We offer mid to large purchase order pricing for law enforcement, government conservation agencies, and US military units. Feel free to ask for our government specialist if you have questions.

SHOWROOM AND MAILING ADDRESS

For customers wishing to mail in their orders, please call to confirm price and stock availability. Your order will be held pending receipt of payment. Our mailing address and showroom address is below. For local customers wanting to look through premium optics such as Leica, Zeiss, Swarovski, Schmidt & Bender, Leupold, Kahles, Lightforce; please feel free to visit our main office & showroom. Our showroom hours are Monday through Friday 9 AM to 5:00 PM. Prior to visiting give us a call to make an appointment and to assure that we have your item(s) in stock. Don't forget we will pay your sale tax on orders of $899.95 or more on orders placed on any Wednesday of the month.

XTREMETACTICALS.COM

1112 Willow Pass Court

Concord, CA 94520

Telephone Orders & Questions: 1-877-697-7055


STOCKING DEALER

We are a large authorized stocking dealer for Leica, Swarovski, Kahles, Leupold, Nikon, Meopta, Trijicon, Schmidt & Bender, Steiner, Zeiss, Minox, Pentax, Kowa, Nightforce, etc. We therefore stock a very large selection of optics that are ready for immediate shipment. At last count our inventory of premium brand optics was in excess of 1,000 optics! It is our policy to offer our customers only products that carry full USA warranties. Therefore, we do not deal in gray market goods.

NO GRAY MARKET GOODS!

It is our policy NOT to offer gray market goods of any type. This is because they typically leave the consumer with very little, if any, warranty protection. Swarovski Optik, for example, will ONLY warranty items purchased from an Authorized Swarovski North America dealer. Zeiss, Leica, and many of the other high end optics companies have similar policies. This is significant because if your optic breaks and it was purchased from a gray market dealer, then what you have is a very expensive paperweight. Therefore, we do not carry any gray market goods because we want our customers to have the full warranty protection you deserve for your premium optic investment.

SHIPPING POLICY

We ship all orders immediately!! Unless otherwise noted, all orders of over $199 and in the lower 48 states will be shipped free of charge via UPS/FedEx ground service. Express shipping promotions apply to the continental USA only. Delivery times on Express shipping range from 2 to 4 business days with a substantial portion of shipments being delivered within 2 days. Free Shipping does not apply to Gun Safes unless otherwise stated.

SHIPPING RECORD

We have an exceptional shipping record and are proud to boast a far less than one percent error rate for orders placed. In other words, once your order is placed, it will get to you promptly!

Our specials typically represent substantial savings to our customers. We do not apply additional discounts to our specials. The price for specials listed in our catalog are limited to stock on hand. Once we are sold out on a given special(s), prices will be changed on our site to the original price. Enjoy the savings!

PACKAGE DEALS

Ask about our package deals on orders of four optics or more and on select items. We do not discount our Specials.

GIFT CERTIFICATE

For the Holiday Season and beyond we will now be offering gift certificates in the amounts of $100, $250, $500, $1,000 and any combination of these amounts. There is a minimum purchase of $100 dollars on any gift certificate and any remaining balance will be retained as a credit against future purchase.

AVAILABILITY

Our policy is to stock every item we advertise. However, there are times we can't keep up with the demand for products we carry. We'll let you know what our stock availability is when you call and place an order.

RETURNS AND CANCELLATIONS

We guarantee 100% satisfaction with the products we carry. On returns/exchanges we will refund the cost of the item returned less our shipping, handling, and order processing costs. It is necessary to get an authorization number before returning an item. It helps us keep track of your incoming package. Returns made after 30 days will be subject to a restocking fee. Special orders are subject to a 15% restocking fee. All return items must be in their original condition (i.e., scopes cannot be mounted) and include all original documentation. Sales on exchange items are final.

PRICE MATCHING POLICY

The few instances we get them, we're happy to help with a price match. In order for us to assist with a price match, the relevant item must be in stock and of course the item(s) must be identical (i.e. same manufacturer's model number, description, color, warranty etc). When calling for a price match, please have the advertisement or URL address ready. Additionally, we do not do price matches on gray market items (as well as items from non-authorized dealers) most gray market items are not covered under warranty by the manufacturer or have a partial warranty, close-outs, refurbished or used goods. Therefore we only sell and price match items with full USA warranties that are brand new and produced currently. We do not price match with auction sites. Price match requests must be made at the time you place your order. As a reminder, no discounts, price matches, etc. will be considered for orders qualifying for extended financing. Please Read Below On Free Shipping & Promotional Items

FREE SHIPPING & FREE PROMOTIONAL ITEMS

We are unique in the industry in that most of our customers' orders are shipped free of charge and often with promotional items such as lens pens, shooting hats, mounts, tripods, etc. These promotional goods are our way of saying "Thank You". In the rare instance that a lower price is found out there, we reserve the right to factor in the cost of these promotional items (shipping, promotional items, etc). Therefore, for a valid price match, we must know our competitors total price which includes our competitors shipping and handling charges and any additional charges including but not limited to costs for promotional items. All promotions are limited to stock on hand. We offer lots of promotions. Please note 1 year or more 0% financing options MAY not be eligible for free express shipping. Free Shipping does not apply to Gun Safes unless otherwise stated.
*Promotions subject to change without notice.
*From time to time our programmers make a mistake. Pleases accept our apology... if we you find one pleases bring it our attention.

WARRANTY & REPAIRS

Items requiring repair or warranty should be returned directly to the manufacturer. Although we have a first class tech team, we do not do repairs under warranty.